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Student Pastoral Care at the Burgate School

Visit our Burgate Wellbeing Hub


"Mental health is a state of well-being in which every individual realises his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community."

World Health Organization

Here at the Burgate School, we have an excellent reputation for the pastoral care we offer to all our students.  We place real and significant importance on ensuring we create a learning environment that is safe and encouraging as well as exciting and challenging.

Our student wellbeing team is well resourced and trained, with highly qualified, experienced and specialist members of the pastoral team, who work collaborating with young people, their friends and family, where appropriate, to support their everyday emotional needs.

Every student has a dedicated tutor, who they see every morning.  During tutor sessions, students take part in PSHE lessons, tutor or year group activities, 1-1 mentoring sessions and so much more.  The way the day starts is a crucial one, it sets you up for the day ahead.

Every student is part of a year group team and is led by a Head of Year.  The Head of Year is the key figure for your child in school, not only do they have an overall view of your child’s academic progress and engagement in school, they also have your child’s wellbeing  and pastoral care at the forefront.

If you have any concerns or questions, please do not hesitate to contact your child’s head of year in the first instance.  They will guide you to the best person to help you or your child.

For head of year 7 contact

For head of year 8 contact   and so on

For sixth form pastoral contact

We recognise that at various points in a young person’s life, sometimes more specialist and targeted support is needed, for lots of different reasons. 

Our in-school Wellbeing team offer a range of support strategies, including well established links with external and independent charities and agencies.

The student wellbeing team, led by Mrs Heidi Shering (Assistant Head and DSL) consist of a team of highly trained professionals offering a range of universal support plans and strategies.

We have an in-school counsellor, who offers confidential support and advice to individuals as well as works with small groups of young people to address self-esteem and low mood, developing sound self-help and long term coping strategies.

We have a youth support worker from the Salvation Army, who regularly comes to school and meets with individuals and groups of students.

We have an Attendance Welfare Office (AWO), who is linked with family support and promotes good attendance at school.

We have several ELSA’s (Emotional Literacy Support Assistants), who also have direct links with the Special Needs department.  We have lunchtime nurture groups, breakfast clubs, Lego therapy sessions and peer mentoring. 

We believe our wellbeing team is completely shaped around meeting the needs of all of our students.

If you have any concerns around your child’s emotional health and wellbeing, please email

As well as the help available in school, there are lots of very useful organisations and services our parents and students may benefit from:

Talking Teenagers LogoTALKING TEENAGERS - SEASON ONE  - Podcasts for today's teenage world.
Season 1 is a podcast series comprising interviews with experts designed to help parents and pastoral leaders with some of the key issues of raising teenages in today's world.    Listen in

parent info provides high quality information to parents about their children's wellbeing and resilience, including keeping safe online.

CAMHS logo provides parents and young people with advice from CAMHS (Child & Adolescent Mental Health Service) to become more aware, more motivated and more empowered to make choices that enhance their health and wellbeing.

Its your Choice logo 
It's your choice provides confidential and free information, support and advice and guidance to young people aged between 12 and 25 years old living in the New Forest.
Simon Says Square Web Logo  
Simon Says - a Hampshire based charity aiming to support children and young people who have a close relative or friend who has died or is dying.

School Nursing Southern Health NHS 

The School Nursing Service - works in partnership with children, young people and their families to ensure that children’s health needs are supported within their school and their community. You can contact our school nursing team at

Community First new Forest

Community First New Forest - A passionate charity that seeks to improve the quality of life for people and communities living in the New Forest. They offer the following services:

  • Young Carers - keeping young carers safe in their caring role and equipping them for the future. Services include: respite activities, mentoring, advocacy support and many other positive opportunities.
  • Night Stop - provides the only emergency overnight accommodation for homeless 16-24 year olds. The primary aim of Night Stop is to enable homeless young people to access safe, free, emergency accommodation with trained and approved host households at the beginning of their homelessness when their need is most acute. This is followed up by support into longer term housing through local housing providers.
  • Volunteer Centre - This recruits potential volunteers from all sections of the community and seeks to place them with voluntary organisations looking for volunteers.

breakout youth - Southampton based charity offering support for LGBT youth in the form of youth groups, one to one support and counselling.


beat eating disorders logo – National organisation, with local support groups, tackling the issue of eating disorders.


National Self Harm Network logo - National Self Harm Network has lots of useful downloads offering information about self-harm and useful advice for all.


solent mind logo - Solent Mind provide advice and support to empower anyone experiencing a mental health problem.

what0 18 logo - for NHS advice on childhood illnesses and whether your child should be attending school.

nhs choices  NHS advice on establishing and maintaining good sleep patterns.

childline logo - Excellent free and confidential service the support the needs of young people up to the age of 19.


Keeping your child safe online:

nspcc logo  Children can play, learn, create and connect - opening up a whole world of exciting possibilities. But with the digital world changing all the time, how can you make sure your child’s staying safe? Whether you’re an online expert or you’re not sure where to start, NSPCC's tools and advice will help you keep your child safe.

childline online logo  The internet is a great way to connect with your friends and learn new things. But it's also important to stay safe. Childline offer a few ways you can help make sure you're not in danger when you use the internet, for example: keeping your device safe online, online communities and getting help with online bullying.

CBBC 2016 logo svg   8 top tips for staying safe online

safetynetkidslogo  Top ten tips for staying safe online.